Privacy Policy
Privacy Policy
Last Updated: 22-09-2024
Introduction
GOLD ROOT SOLUTIONS INC (“we,” “us,” or “our”), operating as MellowLazy, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mellowlazy.com (the “Site”) or use our services.
Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, such as your name, email address, postal address, phone number, and any other information you choose to provide.
2.2 Non-Personal Information
We may automatically collect certain non-personal information when you visit our Site, including your IP address, browser type, operating system, referring URLs, device information, and Site usage information.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Site and services
- Process transactions and send related information
- Respond to comments, questions, and requests
- Send you technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our Site
- Detect, prevent, and address technical issues
- Comply with legal obligations
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to increase our Site’s functionality. These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to read their privacy policies.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your personal data at any time.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
To exercise these rights, please contact us at info@goldrootsolutions.com.
Security
We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
GOLD ROOT SOLUTIONS INC
DBA MellowLazy
Miami, FL
info@goldrootsolutions.com
Consent Management
We use “Real Cookie Banner” for consent management (https://devowl.io/rcb/data-processing/). The legal bases are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR.
Data Processing
Comments may be checked via automated spam detection services. Your IP address may be included in password reset emails for security purposes.
Third-Party Content
Our Site may contain links to third-party websites or embedded content. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Anti-AI Training Statement
All designs and materials from our site and merchandise are protected and strictly prohibited from being used for AI training or any related purposes without explicit written permission from GOLD ROOT SOLUTIONS INC. This ensures the integrity and originality of our artistic work.
By using our Site, you consent to our Privacy Policy and agree to its terms.
Refund Policy
Purchase and Use Terms & Disclaimer
Last Updated: 22-09-2024
1. Scope of Agreement
These terms apply to all purchases made on MellowLazy.com. By making a purchase, you agree to these terms in full.
2. Nature of Purchase
All purchases, including digital downloads and physical artwork, are custom-made, personalized items created specifically for you upon order. Your purchase is considered a contribution to MellowLazy’s artistic endeavors.
3. Personalization of Products
Every item sold on MellowLazy.com is individually produced on a print-to-order basis, making each product a personalized item. This includes all digital downloads, prints, and other merchandise.
4. Intellectual Property Rights
MellowLazy retains all intellectual property rights to the artwork. Your purchase grants you a limited license to use the art for personal purposes only.
5. Restrictions on Use
You may not reproduce, distribute, or create derivative works based on your purchase without explicit written permission from MellowLazy. The designs and all materials from the site and merchandise are strictly prohibited from being used for AI training or any related purposes.
6. No Refund Policy
Due to the personalized nature of our products, all sales are final. We do not offer refunds or returns once a purchase has been made, except in cases of defective products or items not matching their description.
7. EU Consumer Rights
For EU customers: While our personalized products are exempt from the standard EU 14-day return period, you retain all rights regarding defective products or items not as described. These rights remain in effect for two years from the date of purchase.
8. US Consumer Rights
For US customers: While we maintain a no-refund policy, we comply with all applicable state laws regarding the disclosure of this policy. If you receive a defective product or an item not as described, please contact us within 30 days of receipt.
9. Disclaimer of Warranties
All products are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
10. Limitation of Liability
MellowLazy shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products.
11. Data Collection and Use
We collect and use your information as described in our Privacy Policy. By making a purchase, you consent to our data practices as outlined in the Privacy Policy.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
13. Contact Information
If you have any questions about these terms, please contact us at info@goldrootsolutions.com.
By completing a transaction on MellowLazy.com, you acknowledge that you have read, understood, and agree to these terms and conditions, including the personalized nature of all products and our no-refund policy.